Introduction
With the rapid growth of online ticketing platforms like RedBus and MakeMyTrip, many bus operators are confused about the correct GST treatment, especially regarding Section 9(5), ITC eligibility, and GSTR reporting.
This article provides a complete practical guide for bus operators handling bookings through online platforms.

1. Nature of Business – Bus Passenger Transport
Bus operators providing intercity transport services (e.g., Chennai to Trichy) fall under:
- HSN Code: 9964
- Category: Passenger transport services
2. Is Section 9(5) Applicable?
❌ No – Section 9(5) is NOT applicable
Even if tickets are booked through platforms like RedBus or MakeMyTrip:
- These platforms act as agents (E-commerce Operators under Sec 52)
- They are NOT liable to pay GST under Sec 9(5)
✔ Conclusion:
The bus operator is the actual supplier and is liable to pay GST
3. GST Rate Applicable
Bus operators have two options:
Option | GST Rate | ITC Eligibility |
Option 1 | 5% | Not allowed |
Option 2 | 12% | Allowed |
Practical Insight:
Most operators opt for 5% GST without ITC because:
- Fuel (major cost) is outside GST
- Lower ticket price improves competitiveness
4. Input Tax Credit (ITC) Rules
If GST @ 5% is opted:
- ITC is NOT available on:
- Repairs & maintenance
- Spare parts
- Insurance
- Office expenses
If GST @ 12% is opted:
- ITC is available on all eligible inputs
Note: Diesel/Petrol does not fall under GST → No ITC in any case
5. TCS (Tax Collected at Source) by RedBus / MMT
E-commerce operators deduct:
- TCS @ 1% (intra-state)
- TCS @ 2% (inter-state)
Treatment:
- Reflected in GSTR-2A / GSTR-2B
- Can be claimed in Electronic Cash Ledger
6. Value to be Reported (Very Important)
Bus operators must report:
✔ Full Ticket Value (Gross)
❌ Not net amount received after commission
Example:
- Ticket Value: ₹1,000
- GST @5%: ₹50
- Commission: ₹100
- Net received: ₹900
Reporting:
- Sales = ₹1,000
- GST payable = ₹50
7. GSTR-1 Reporting
For most cases (B2C customers):
- Report under Table 7 – B2C Supplies
If customer has GSTIN:
- Report under Table 4 – B2B Supplies
Important:
- Do NOT report under Table 14 (Sec 9(5))
8. HSN Summary (Table 12)
HSN reporting should include:
- Combined value of all sales (B2B + B2C)
Example:
HSN | Description | Total Value |
9964 | Passenger transport | ₹10,00,000 |
No need to split B2B and B2C in HSN summary
9. GSTR-3B Reporting
- Report under Table 3.1(a) – Outward taxable supplies
- Pay GST accordingly
10. Accounting Treatment
Sales Entry:
Debtor / RedBus A/c Dr
To Sales A/c
To Output GST A/c
Commission Entry:
Commission Expense A/c Dr
Input GST A/c Dr
To RedBus A/c
11. Common Mistakes to Avoid
- ❌ Reporting net amount instead of gross sales
- ❌ Treating RedBus sales under Section 9(5)
- ❌ Not accounting for TCS
- ❌ Missing HSN reporting
- ❌ Wrong GST rate selection
12. Conclusion
For bus operators using RedBus or MakeMyTrip:
- GST is payable by the operator (not platform)
- Section 9(5) does not apply
- Report full ticket value
- Choose GST rate wisely (5% vs 12%)
- Maintain proper reconciliation with platform reports
Need Help?
If you are a bus operator or travel business:
- GST return filing support
- RedBus reconciliation
- ITC planning & advisory
Feel free to reach out for professional assistance.
Stay compliant. Stay confident.

